Technical Support Group Staffing Services LTD.
Interview Advice


Conduct Research on the Employer, Hiring Manager and Job Opportunity.

The best place to find out about your potential employer is on their own website. LinkedIn is a great place to do some research on the Hiring Manager, what their background is and what is important to them. The career section on the company website will let you know the details about the job you are interviewing for and also what the company is expecting from you. You will be more confident and at ease during the interview if you have this vital information.

Think of some questions you might be asked and prepare your responses.

The internet is a great source for finding out the most common questions asked during an interview. Take a look at these questions and work on how you might respond to them. Being interviewed can be nerve-wracking, but if you take some of the mystery out if it, you will feel calmer.

Think of some questions that you would like to ask your interviewer.

When you are asked at some point in the interview whether you have any questions, it’s a good idea to have some! Don’t make these questions about you (in other words, don’t ask about pay, benefits, vacation time, etc.) This is your opportunity to understand more about the position, more about the hiring manager, more about the company culture, more about what the key success factors will be for outstanding performance in the position. Again, the internet is a great source for getting ideas of good questions to ask, depending on the type of job that you are interviewing for.

Have your paperwork ready

Bring a few copies of your resume and references to the interview. Ensure all your references have approved to being used in this manner.


The Interview

Dress appropriately

These days it is completely appropriate to dress business casual for an interview. Ladies, this can mean a skirt or dress pants and a blouse with a cardigan. Gentlemen, this can mean dress pants and a sweater or a dress shirt and casual jacket. Unless you are going to be a lawyer, a suit is not necessary. Just make sure you look professional and put together and remember hygiene should be impeccable.

Be on time

Please do not arrive late to an interview. If you don’t know where you are going, drive to the interview location the night before so you know where you can park and how long it takes to get there. When all else fails, if you are late for whatever reason, call the interviewer and let them know how late you will be, as they may then need to cancel or postpone your interview due to other commitments.

Treat everyone with respect

This may turn out to be your next place of employment. Treat everyone you encounter with the utmost respect. You are a guest in their work place. Smile and be polite to everyone.

The moment of truth

Your attitude throughout the entire interview is crucial. Introduce yourself with a smile, a good hand shake, and thank them for seeing you. It is important to listen carefully to the interviewer in order to answer the questions accurately. It is OK to pause if you need to take a few seconds to formulate a clear and thoughtful answer to a question. If you didn’t hear the question or did not understand the question, please ask for clarification. Giving an answer to a question that was not asked can make the interviewer think you might not be competent for the position, when you simply did not hear them properly. Speak clearly and don’t rush, as it could be detrimental if the interviewer cannot hear or understand your responses. Be positive, confident, and make eye contact.  Never disparage a former employer. Try to answer the questions precisely and don’t go on and on about something the interviewer has not asked you about. If given the opportunity, ask the interviewer an insightful question about the company or position, which will show that you have prepared for the interview. Remember to be yourself, show your confidence, know your strengths, and be genuine and honest with the interviewer.